FAQ

HANDMADE ART
All pieces are handmade by Michelle Dittrich. Handmade art is rarely "perfect", there are little flaws that add character. She will make every effort to make sure the pieces are represented fairly in all product photos. Most pieces have a patina applied. Patinas will continue to change after exposure to the elements. All purchases will have a jewelry care card included. While most pieces are exclusively one-of-a-kind, similar items are sometimes created. No two pieces will be exactly the same.
CUSTOM ORDERS
I love making your ideas come to life! If you'd like to discuss a custom order, please reach out via email. A deposit may be required prior to work being started. Custom orders must be paid in full prior to shipping.
SHIPPING & DELIVERY
In stock orders will ship within 7 business days via USPS. Shipping rates will be applied at checkout, Free shipping on orders over $100. All orders will be insured. You will receive a separate email with shipping confirmation and tracking number. If other delivery methods are desired, please contact me through email. Additional fees may apply. 

NO REFUNDS OR RETURNS
All sales are final. No refunds, returns, or exchanges. Any exceptions to this policy will be made at the artist's discretion.

PRIVACY POLICY

Your personal information will not be used for any purpose other than to manage your experience on this website, such as accessing your account. 

All designs and photos are the sole property of Michelle Dittrich.